Privacy Policy

Who this policy covers

This policy covers information collected through this website, its chat assistant, and the firm's phone line.

Information you choose to send

The consultation form asks for a full name, phone number, email address, type of matter, and a brief message. Submissions go to the firm's client-intake provider and are also stored in the site's backup database.

Forms, chat, and email are not fully secure. Send only what is needed to arrange a call. Do not send confidential documents, account numbers, Social Security numbers, or detailed health information.

Sending a form does not make the sender a client of Spanski Law.

Chat assistant and phone calls

The chat is an artificial intelligence (AI) program, not a lawyer or an employee. It is run by the firm's client-intake provider. Chat conversations are shared with the firm.

Calls may be answered by an automated AI assistant and may be recorded and transcribed. The firm does not use this information to train AI models. More information appears in the Artificial Intelligence Policy.

Information collected automatically

The site's hosting service may collect server logs, including IP address, device and browser information, requested pages, and time of access.

Google Tag Manager and the Google tags it loads may use cookies and similar technology. The call-tracking script displays a tracking phone number and connects calls and form submissions to the ad or search that brought a visitor to the site. Google Analytics does not respond to Do Not Track signals.

Embedded services

The site uses an Elfsight Google reviews widget, Google Fonts, the chat widget, and a call-tracking service. These providers may receive technical information when their content loads or when a visitor uses their service.

How information is used and shared

Information is used to respond to inquiries, prepare for a consultation, keep inquiry records, run and protect the site, and measure advertising.

Personal information is never sold and is not shared for third parties' own marketing. It is shared only with service providers supporting hosting, the database, client intake, chat and phone answering, call tracking, analytics, and advertising, or when required by law or the Rules Regulating The Florida Bar.

Mobile phone numbers and text message consent are never shared with third parties or affiliates for marketing or promotional purposes.

Retention and security

The site's backup database keeps consultation requests for up to one year. Other inquiry information is kept for as long as needed to respond and to keep records of inquiries. Service providers may keep information under their own retention practices.

Spanski Law uses reasonable administrative and technical safeguards, but no website, email, chat, phone, or storage system can be guaranteed completely secure.

Your choices

A person may ask to see, correct, or delete inquiry information by calling or emailing the firm. Some records may be retained when required for legal, professional, security, or recordkeeping reasons.

Visitors can manage cookies through browser settings and can choose not to use the chat.

Children

This site is not intended for anyone under 18, and Spanski Law does not knowingly seek information from children.

Changes to this policy

Spanski Law may update this policy. The date at the top shows the latest revision.